Why is my UBA mobile app not working?
Read all about why UBA app is not working.
The UBA app allows you to perform transactions like money transfer, buying airtime, paying cable subscription like GOTV/DSTV, paying for flight tickets, paying electricity bills and many more.
The UBA mobile app requires that your mobile phone is connected to the internet.
If you are having troubles with the UBA mobile app, which can range from being unable to login, app not responding properly, showing unknown errors, keeps crashing and many more, this might be a frustrating issue for you.
However, there are a few things you can try in order to get your UBA mobile app working perfectly again, or otherwise rule out any issue from your end.
In this post, I am going to be writing all about “Why is UBA mobile app not working?” and more. Remember to leave us a comment after you finish reading and also share with your friends on social media.
Let’s get into it then…
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About UBA mobile app?
The UBA mobile app allows you to carry out different transactions like money transfer, buying airtime, paying cable subscription like GOTV/DSTV, paying for flight tickets, paying electricity bills and many more.
The mobile app is available on Google playstore or iOS app store depending on your device.
Why is my UBA mobile app not working?
Some of the Common problems with the UBA mobile app are as follows:
- Unable to login
- App not responding properly
- Keep getting an error message
- Unable to complete transactions
- Keeps crashing
- Not loading
Solutions to UBA mobile app not working
Check your data connection
If your app is not loading or responding properly, then you will need to check and make sure that your data connection is switched on.
You should also make sure that you have a valid subscription plan and make sure that it is not expired or exhausted.
Reboot your phone
If your app keeps crashing or is not responding properly, then you can try restarting/rebooting your phone.
Most times, just by doing this, your app will begin responding properly again.
Reinstall the app
If you still having problems with the app, you can try uninstalling the app and re-installing it again. Sometimes, doing this will fix any bugs the app might be having and it will begin responding like normal again.
Try at a later time
If too many people are logged in to the app or there is a problem with the UBA network, then you might need to wait and try at a later time.
You can try using USSD, internet banking or any other means to complete your transaction while you wait for things to return back to normal.
Check your storage
Sometimes, if you no longer have storage on your phone, it might cause some of your apps to malfunction.
Check your storage and see if you still have enough, otherwise you will need to delete some things to clear your storage.
Once you have done this, your UBA mobile app should begin working properly.
Contact UBA customer care
If you have tried all of the above and you still can’t get your UBA app to work, then you will need to contact the UBA customer care and see if they can help you solve your current issue.
You can contact the UBA customer support via the following channels:
0700 225 5822
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The above should guide you on what to do in order to get your UBA mobile app working again. If you require further help, then leave us a comment or visit our contact us page and we will get back to you as soon as possible.
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