You currently do not have access to this service (please contact your bank for further assistance)
This error usually shows up when you try to use your bank USSD code. If you are a customer of Gtbank, UBA, Access bank, Sterling bank, Zenith bank and others, then this post will apply to all of you.
There are a few reasons why this shows up, so you should read on in other to get this solved.
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Let’s get in to it then…
Read my post on UBA account balance not available
Reasons for the error “You currently do not have access to this service (please contact your bank for further assistance)”?
- You can only use a bank USSD if your phone number is registered with your bank account. i.e. if you are dialing the USSD code from a phone number that is not linked with your bank account, then you might get this prompt.
- Registering a USSD banking might require a fee of about 20 naira or more, so you should make sure you have about 20 naira in your account balance before you proceed
- Another reason for this error might be as a result of network issues. Your bank might currently be having network issues, so you will have to wait and try at a later time
You can contact your bank customer via any of the channels and make a complain about your current situation and they will help you resolve it in no time.
As a last resort, you can also visit the nearest bank branch and request for help with your issue.
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