Is Ecobank having network issues today?

Read all about Ecobank network issues.

If you are having issues with transfer, using the Ecobank USSD, Using the Ecobank mobile app, internet banking or the ecobank ATM card, then this post should be of help to you.

The above issues can be quite frustrating, however there are certain things you can do to get a solution to your problem or at the very least rule out any issues from your end.

In this post, I am going to be answering the question “Is Ecobank having network issues today?” and more.

Remember to leave us a comment after you finish reading and also share with your friends on social media.

Let’s get into it then…

Read my post on how to block ecobank atm card

Ecobank transfer issues

If you transferred money to someone and the person is yet to receive it after a while or if someone sent money to you and you are yet to receive it, then there are a few things you need to know.

If you are the one who sent the money, you should ask the beneficiary to check their bank account balance to see if the money has reflected on it, and if you are the beneficiary, then you should check your bank account to see if the money is there.

Sometimes, the transaction will go through but the SMS or email alert is delayed and not sent immediately.

If the money has not reflected, then you need to wait for at least 48 hours to see if the money is reversed or if it has finally gone through.

If after waiting for 48 hours your money has not been reversed and the recipient is yet to receive it, then you will need to contact customer care or visit the closest ecobank branch, as this might have been a network issue.

Ecobank USSD

If you are having trouble using the Ecobank USSD, then you need to make sure that you are fully registered for USSD banking.

Also check If you have service on your phone to make sure the problem is not from your network service provider.

If nothing seems to work, then there might be a problem with the ecobank network, which you will need to contact the customer service in order to confirm.

You can try using other methods like using the mobile app to complete your transaction.

Ecobank mobile app

If you are having problems logging in to the app or completing transactions on the app, then you will have to check a few things

1. Make sure your data connection is switched
2. Make sure you have a valid internet bundle
3. Check to see If the problem is from your internet service provider

Sometimes, not being able to login might be because too many people are currently logged in, so you will have to try a bit later.

It is also possible that the app is going through some upgrades, hence why you have not been able to use it.

Ecobank internet banking

Read my post on how to open ecobank account

As for internet banking, if you are having problems, make sure everything is ok on your end, then you can hold on and try again later, if you are still having issues.

Ecobank customer care

You can reach the Ecobank customer care via the following channels:

Phone number: 07005000000, +2347080653700

Email: ecobanenquiries@ecobank.com engcontactcentre@ecobank.com

Twitter: @ecobank_nigeria

Facebook: EcobankNigeria

Summary

With the above, you should now have an idea on what to do if you are having troubles with ecobank mobile/internet banking.

I hope that this post has helped you in some way, and if you still have questions, then you can leave it below and we will get back to you.

Conclusion

Thank you for reading my post on Is Ecobank having network issues today?  If you have any question or comment, you can leave it below in the comment section below.

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Thank you once again.