Is fidelity bank having network issues?
Read all about what is wrong with fidelity bank network today.
There are many reasons that may make you think the fidelity bank network is down, perhaps you are having problems with your USSD, mobile app, internet banking or maybe you made a transfer and the person has not yet received the money.
While the issue might be very frustrating for you, there are ways to tell if the problem is coming from your end or from Fidelity bank.
In this post, I am going to help you answer the question “Is fidelity bank having network issues?” and what to do.
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Let’s get into it then…
What is wrong with fidelity bank network today?
If you are having issues using the Fidelity bank USSD to make transactions, then you will need to check if you have network service on your phone.
If everything is fine on your end, then you will need to try at a later time, as the problem might be with the bank network.
While you wait, you can try other means of completing transactions like internet banking & mobile app.
Having issues logging in to the fidelity bank mobile app or performing transactions, then you will need to check your data connection and also make sure your line is subscribed.
If everything is fine on your end, then you can try another means like USSD or internet banking. Otherwise, you will have to wait and try at a later time.
It is very likely that fidelity bank is having server issues or probably too many people are currently logged in to the app. The only thing you can do is to hold on and try at a later time.
As for internet banking, if you are having problems, make sure everything is ok on your end, then you can hold on and try again later, if you are still having issues.
If you sent someone money or someone sent you money and it has not reflected, it is possible that the network is delaying the transaction. The only thing you can do is wait for at least 24 hours, then you can visit the nearest bank branch to resolve the issue.
It is also possible that fidelity bank is going through a systems upgrade and as such, many of their services might not function as normal.
Usually if fidelity bank is going through a system upgrade, they will issue a statement via email to their customers, so they will make preparations ahead of time.
If you want to confirm that the problem is not from you, then you can contact any of the Fidelity bank customer care lines, which you can also find on the website:
With the above you should easily know if Fidelity bank is having network issues. If you have any questions or you want to add something to this post, you can leave us a comment or shoot us an email and we will get back to you as soon as possible.
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