How to report a failed transaction on Kuda?

Read all about how to report a failed transaction on Kuda.

Kuda bank is Nigeria’s first mobile only bank that is licensed by the central bank of Nigeria. Kuda bank comes in with many amazing features, like zero card maintenance fees, free transfers, automatic savings and more.

Kuda bank is registered and licensed by the Central bank of Nigeria (CBN) and their registration number RC796975. It is headed by CEO Babs Ogundeyi.

Kuda bank is mobile first and they have no physical bank to carry out transactions. This means that all its transactions are carried out on mobile.

If your kuda bank transaction failed, you can easily report the transaction and get a response from Kuda bank in order to resolve it.

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Read my post on how to get Kuda bank ATM card

How to report a failed transaction on Kuda?

Follow the below instruction to report a transaction on Kuda:

1. Open the Kuda app
2. On your dashboard, tap on the transaction you want to report
3. Tap report this transaction
4. You will then need to await a response from Kuda

Contact the Kuda bank customer care and report a failed transaction by providing all the required details of the transaction like date, time, amount and type.

You can contact the Kuda bank customer care via the following channels:

Phone number: 0700022555832

Email: help@kuda.com

Twitter.com/kudabank

Facebook.com/kudabank

Instagram.com/joinkuda

Is Kuda bank legit?

Kuda bank is safe. It is properly licensed by the central bank of Nigeria and has the registration number of RC 796975.

They use the same protocols that regular banks use to protect all your transactions on the app, so you should have no fear using it.

Conclusion

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Read my post on how to open Kuda bank account

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