What’s wrong with FCMB mobile app (FCMB app not working)
The FCMB mobile app allows you to perform transactions like sending money, buying airtime, paying cable bills, viewing bank account history and many more.
The FCMB mobile app requires you to be connected to the internet in order to perform any transaction.
If you are having troubles with the FCMB mobile app, which can range from being unable to login, app not responding properly, showing unknown errors, keeps crashing and many more, this might be a frustrating issue for you.
In this post, I am going to be showing you all you can do in order to get your mobile app working again or at the very least, rule out any issues from your end.
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Let’s get into it then…
Why is FCMB app not working?
The following are some of the common issues:
- Keep getting an error message
- App not responding properly
- Unable to login
- Unable to complete transactions
- Not loading
- Keeps crashing
Solutions to FCMB app not working
Check your data connection
If your app is not loading or responding properly, then you will need to check and make sure that your data connection is switched on.
You should also make sure that you have a valid subscription plan and make sure that it is not expired or exhausted.
Reboot your phone
If your app keeps crashing or is not responding properly, then you can try restarting/rebooting your phone.
Most times, just by doing this, your app will begin responding properly again.
Reinstall the app
If you still having problems with the app, you can try uninstalling the app and re-installing it again. Sometimes, doing this will fix any bugs the app might be having and it will begin responding like normal again.
Try at a later time
If too many people are logged in to the app or there is a problem with the FCMB network, then you might need to wait and try at a later time.
You can try using USSD, internet banking or any other means to complete your transaction while you wait for things to return back to normal.
Check your storage
Sometimes, if you no longer have storage on your phone, it might cause some of your apps to malfunction.
Check your storage and see if you still have enough, otherwise you will need to delete some things to clear your storage.
Once you have done this, your FCMB mobile app should begin working properly.
Contact FCMB customer care
You can reach the FCMB customer care via the following channels:
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