Why is my PalmPay showing processing?

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PalmPay is mobile money operator that offers services like money transfer, buying airtime, paying cable bills, paying electricity bills, getting loans and many more.

PalmPay is a legit app that is certified by the central bank of Nigeria to operate and carry out financial services.

The PalmPay app is available for download on the Google playstore and iOS app store. You can download, install, register and get started using the app.

After completing a transaction on PalmPay, it may either be successful, failed or processing. If your transaction is successful, this means it as gone through and you don’t have to do anything. If your transaction shows failed, you will need to try it again for it to go through, while for processing, it means it is not yet successful or failed.

In this post, I am going to be writing about why is my PalmPay showing processing and more. Remember to leave us a comment after you finish reading and also share with your friends on social media.

Let’s get into it then…

Read my post on how to cancel pending transaction on Opay

Why is my PalmPay showing processing?

When you transaction is showing processing on PalmPay, it means that the transaction has not yet gone through, and you may have to wait for a minutes/hours/day for it to complete.

There are a few reasons why your PalmPay transaction is showing processing:

Slow internet connection

If your internet connection is very slow, it might make your transaction to be stuck in processing. As soon as the network connection becomes stable, your transaction will likely go through.

So next time your PalmPay is showing processing, do well to check your network connection, if it is stable.

Server issues

Another reason why your transaction might be stuck in processing might be as a result of server issues on the PalmPay end. If the PalmPay server is overloaded, probably due to high traffic volume, it might take a bit longer for your transaction to go through.

In this case, the only thing you can do is wait a while for the transaction to complete.

Insufficient funds

Another reason why your transaction may be in processing might be as a result of insufficient funds on your PalmPay account. If the money in your account is not enough to complete a transaction, it may be stuck in processing.

In other to resolve this, you may need to add enough money to your account, that can successfully complete the transaction.

Network issues

Another reason why a transaction is stuck in processing might be as a result of network issue, either from PalmPay or the recipient bank that you are trying to send money to.

If there are issues with the network, then the transaction might be stuck in processing until the network is stable enough to complete the transaction.

In this case, all you have to do is wait for a while.

How to resolve PalmPay showing processing?

When your PalmPay is showing processing, the first thing you can do is wait for a while. Most of the transactions showing processing will complete successfully at a later time.

All you have to do is wait it out, and in most cases, your transaction will be completed successfully. If it fails, the you can always try again.

Another step to take is to contact the PalmPay customer care and report the issue, and they will be glad to help you resolve it.

You can contact the PalmPay customer care via completing the following:

Phone number: 234 17005700

Email: support@palmpay.co

Twitter: @palmPay

Facebook: https://facebook.com/palmpay

Conclusion

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