Why is my Access bank USSD not working?

Why is my Access bank USSD not working?

Read all about why access bank USSD code is not working.

The Access bank USSD code *901# is a service that allows you to perform transactions like checking bank account balance, transferring money to other banks, paying cable subscription like DSTV/GOTV, paying electricity bills and more.

The Access bank USSD code does not require you to be connected to the internet and can be used from any mobile phone.

If you are having troubles with the Access bank USSD, then you should continue reading, as I will try and help you diagnose the problem.

In this post, I am going to be writing on “Why is my Access bank USSD not working” and more. Remember to leave us a comment after you finish reading and also share with your friends on social media.

Let’s get into it then…

Read my post on how to deactivate access bank USSD code

Why is my Access bank USSD not working?

If your access bank USSD is not working, then you will need to try the following:

  1. If after dialing the USSD code *901# you get a connection error or an invalid MMI code, then the issue might be from your network provider. Check your network bar to see if you have service and try again or you will have to wait and try at a later time.
  2. When using the 901 USSD, you should make sure you follow up with the prompts quickly, as failure to do so, might result in an error.
  3. Make sure you are properly registered on the 901 USSD code and you have inputted your ATM card details, so you can fully use the USSD.
  4. Make sure you are dialing the right USSD code for Access bank *901#
  5. The USSD code should be dialed from the phone number that is registered with your bank account otherwise, it won’t work.

If after trying the above, you still can’t get your Access bank USSD to work, then you might need to visit the nearest Access bank or contact the Access bank customer care via the following channels


+234 1-2802500


+234 1- 2712005-7


You can as well contact them on twitter to confirm if there is anything wrong with the network https://twitter.com/myaccessbank

About Access bank USSD *901#?

The Access bank USSD code *901# allows you to carry out different transactions from your bank account without needing to connect to the internet.

You can transfer money, buy airtime, view account balance, pay cable bills, pay for electricity and many more.

Transfer funds

To transfer funds to another access bank customer, dial *901*1*Amount*Account number#. If it is to another bank customer, then dial *901*2*Amount*Account number#.

Buy airtime

To buy airtime for yourself, dial *901*Amount#. If you want to buy airtime for someone else, dial *901*Amount*Phone number#.

Buy data

To buy date, dial *901*8# and follow the on-screen prompt.

Check account balance

If you want to check your account balance, dial *901*5# and your account details will be displayed to you.

Read my post on how to block access bank account


With the above, you should now know what to do in order to get your Access bank USSD working again. If you require further help, then don’t hesitate to leave us a comment or visit our contact us page and send us an email. We will get back to you as soon as possible.


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