Why is First bank app not working?
Read all about why first bank app is not working.
The first bank mobile app gives you access to your bank account 24/7 and allows you to carry out transactions like checking bank account balance, viewing bank statement, buying airtime, paying bills and many more.
If you are having issues with your first bank app, which can range from being unable to login, app not responding properly, showing unknown errors, keeps crashing and many more, this might be a frustrating issue for you.
There are a few things you can do to get your bank app working again or at the very least, rule out any problems from your end.
In this post, I am going to be writing about all you will need to know about “Why is First bank app not working?” and more.
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Read my post on how to check first bank statement of account
Why is my first bank app not working?
The following are some of the reason why your first bank mobile app is not working:
- Unable to login
- App not responding properly
- Keep getting an error message
- Unable to complete transactions
- Keeps crashing
- Not loading
Solution to first bank not working
Check your data connection
If your app is not loading or responding properly, then you will need to check and make sure that your data connection is switched on.
You should also make sure that you have a valid subscription plan and make sure that it is not expired or exhausted.
Reboot your phone
If your app keeps crashing or is not responding properly, then you can try restarting/rebooting your phone.
Most times, just by doing this, your app will begin responding properly again.
Reinstall the app
If you still having problems with the app, you can try uninstalling the app and re-installing it again. Sometimes, doing this will fix any bugs the app might be having and it will begin responding like normal again.
Try at a later time
If too many people are logged in to the app or there is a problem with the FIRST BANK network, then you might need to wait and try at a later time.
You can try using USSD, internet banking or any other means to complete your transaction while you wait for things to return back to normal.
Check your storage
Sometimes, if you no longer have storage on your phone, it might cause some of your apps to malfunction.
Check your storage and see if you still have enough, otherwise you will need to delete some things to clear your storage.
Once you have done this, your FIRST BANK mobile app should begin working properly.
Contact FIRST BANK customer care
If you have tried all of the above and you still can’t get your FIRST BANK app to work, then you will need to contact the FIRST BANK customer care and see if they can help you solve your current issue.
You can contact the FIRST BANK customer support via the following channels:
+234 708 062 5000
+234 1 448 5500
About first bank?
Read my post on first bank dispense error
Established in 1894, First Bank of Nigeria Limited (“FirstBank”) is the preeminent bank in West Africa, Nigeria’s number one bank brand, and the country’s top financial services solutions provider.
Sir Alfred Jones, a shipping magnate from Liverpool, England, created the bank. The Bank of British West Africa, with its headquarters in Liverpool, began operations on a small scale in Lagos, Nigeria, under the name Bank of British West Africa (BBWA).
The Bank of Nigeria (formerly known as Anglo-African Bank) was founded in 1899 by the Royal Niger Company and acquired by the Bank in 1912. The Bank’s name was changed from Bank of British West Africa (BBWA) to Bank of West Africa in 1957. (BWA).
FirstBank had 1.3 million shareholders worldwide, was listed on the Nigerian Stock Exchange (NSE), and had an unlisted Global Depository Receipt (GDR) program, all of which were transferred to FBN Holdings in December 2012.
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