Is Polaris bank having issues today?

Read all about Polaris bank network issues.

Are you having troubles with Polaris bank USSD, Polaris transfer issues, Polaris bank VulTe mobile app etc. Then there are a few things you need to know.

While it is not uncommon for there to be a problem with the Polaris bank network, there are also times when the problem is from your end, and you will need to resolve it, in order for everything to be working as before.

In this post, I am going to be answering the question “Is Polaris bank having issues today?”, and you should be able to get everything back to normal, or at the very least rule out any problems from your end.

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Let’s get into it then…

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Is Polaris bank having issues today?

Transfer issues

If you sent money to someone and the person is yet to receive it even though you have been debited and vice versa, then there are a few things you can check before ruling it out as a Polaris bank network issue.

You will have to check your Polaris transaction history in order to make sure that the transaction successfully went through and is reflected.

The beneficiary should check his/her account balance to see if the money has reflected even if they have not received the corresponding SMS/email alert.

You should give it a period of 48 hours, to see if the money will be reversed or if it will reflect on the beneficiary account, otherwise you may need to contact the Polaris bank customer care or visit the nearest Polaris bank branch.

USSD issues

If you are also having troubles with the Polaris bank USSD, like being unable to complete transactions, getting error prompts and more, then you should check the following:

1. Make sure you are dialing the correct Polaris USSD code which is *833#
2. The phone you are dialing the code on should be the bank account that is registered with your Polaris bank account
3. Always follow each prompt quickly, to prevent any error message

VULTE mobile app issues

If you are having problems with the Vulte mobile app, like being unable to complete transactions, unable to login, app keeps crashing and more, then you should try the following:

1. Make sure you have a valid subscription plan, and that it is not exhausted or expired
2. Ensure your Wi-Fi/data connection is properly turned on
3. Check to see that the problem is not from your network provider
4. Uninstall the app and reinstall it again to see if it will resolve the issue
5. Update the app to the latest version

Polaris bank customer care

If you are still having issues, you can try contacting the Polaris bank customer care and ask if they are having network issues:

Email: yescenter@polarisbanklimited.com

Facebook.com: https://facebook.com/polarisbankltd

Instagram: https://instagram.com/polarisbankltd

Phone number: 0700 765 2747 0806 9880000 01 270 5850

Conclusion

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