How to get/retrieve prepaid meter token from first bank?

Read all about how to get prepaid meter token from first bank.

First bank has made it possible for you to pay for electricity from your bank account via USSD, mobile banking or online banking.

Usually, after you make payment successfully, you will be sent the token via SMS or email address, which you can use to load your prepaid meter.

However, there are times when after completing payment, you will not receive your token, leaving you confused, as you have already been debited.

Your money does not have to be lost, as you can easily get your token by contacting the first bank support/customer care.

In this post, I am going to be writing about all you will need to know about how to retrieve prepaid meter token from first bank after making payment successfully.

Remember to leave us a comment after you finish reading and also share with your friends on social media.

Let’s get into it then…

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How to get prepaid meter token from first bank after payment?

If you successfully made payment for electricity bill using any of the first bank payment channel, and have not yet gotten your token, then there is no need to be alarmed, as you can get your token by contacting the first bank customer care.

The following are the things you will need to provide the support with in order to get your prepaid meter token:

1. Account number
2. Transaction amount & date
3. Meter number

Once you provide them with the following, all you have to do is wait and you will get your token in no time.

First bank customer support channels

The following are some of the channels you can contact first bank with:

Twitter: @FBN_help

Facebook: First bank of Nigeria

Email: firstcontact@firstbanknigeria.com

+234 1 448 5500

+234 708 062 5000

Summary

With the above, you should easily get your prepaid meter token. As a last resort, you can visit the nearest first bank branch to lay a complaint and they will help resolve your issue.

If you need further information, you can visit our contact page and shoot us an email or leave us a comment below in the comment section and we will get back to you as soon as possible.

Conclusion

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