How to retrieve/get prepaid meter token from zenith bank?
Read all about how to get prepaid meter token from zenith bank.
Zenith bank has made it possible for you to pay your electricity bill from the mobile app & online banking.
Usually after making payment, you will be sent your meter token to your phone number or email address, sometimes both.
However, there are occasions whereby your token is not sent to you after you have successfully made payment and your bank account has been debited.
In this type of situation, there is no need to panic, as you can easily still get your token or at the very least get your money refunded back to your bank account.
In this post, I am going to be showing you how to get/retrieve prepaid meter token from zenith bank and more.
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Let’s get into it then…
How to get/retrieve prepaid meter token from zenith bank?
If you have successfully made payment for electricity using zenith bank and your bank account was debited, but you didn’t receive the token, then there is no need to panic, as you can get your token or at the very least get your money reversed to your bank account.
You will need to contact the zenith bank customer care and provide them with the below information:
- Account number
- Transaction amount & date
- Meter number
Your request will be processed and you will need to wait for their reply.
Zenith bank support channels
To get in touch with zenith bank, you can do that via the following:
Phone number: 234-12787000 0700ZENITHBANK
With the above you should be able to retrieve your prepaid meter token from zenith bank after making payment.
If you require further help, you can leave us a comment below or visit our contact us page and we will get back to you as soon as we possibly can.
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