Why is My UBA account showing balance unavailable?
The UBA mobile app allows you to check your bank account balance, view bank account statement, pay bills and many more.
The mobile app is available for download on the Google playstore and iOS app store.
If your mobile app account balance is showing balance unavailable, then there is no need to panic as it happens occasionally from time to time.
It may be as a result of the app undergoing an upgrade or just a mere network issue. You can log out of the app and login again or just wait a while and try again later.
You can try using the USSD or internet banking to check your bank account balance.
UBA has a large footprint across the globe operating in 20 African countries: Republique du Benin, Burkina Faso, Cameroun, Congo Brazzaville, Congo DRC, Cote d’lvoire, Gabon, Ghana, Guinea, Kenya, Liberia, Mali, Mozambique, Nigeria, Senegal, Sierra Leone, Tanzania, Tchad, Uganda and Zambia. The Bank also operates in the United Kingdom, the United States of America and with presence in France.
Today, UBA is one of the largest financial services groups on the African continent. The bank provides corporate, commercial, SME, consumer and personal (retail) banking services to more than 25 million customers, served through diverse channels: over 1,000 business offices and customer touch points (2,669 ATMs, 87,223 PoS, robust online banking and mobile banking, social media etc.). Additionally, UBA offers pension custody and related services.
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