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Kuda bank customer care details (How do I get in touch with Kuda bank?)
Read all about Kuda bank customer care details
Kuda bank started some few years back as Kudimoney, their aim was to solve the numerous problems that users had with traditional banks.
They later changed their name to Kuda bank, and grew their team to help them achieve their goal.
Kuda bank is Nigeria’s first mobile only bank that is licensed by the central bank of Nigeria. Kuda bank comes with many amazing features like zero card maintenance fees, free transfers, automatic savings and more.
Kuda bank is registered and licensed by the central bank of Nigeria (CBN) and their registration number RC796975.
Kuda bank customer care details
Since Kuda bank is a mobile only bank, you cannot visit any branch and get your issues resolved, you will need to contact them via customer care and they will gladly help you.
If you are having issues with the Kuda app, transferring money, getting money reversed, pending transactions and more, then you will need to get in touch with the Kuda customer care.
If you want to get in touch with Kuda bank, you can do that via the following channels:
You can call Kuda bank via the following numbers during the weekdays from 8:00 am to 5:00 pm:
You can also send them an email and they will reply you in less than 48 hours:
Kuda bank also has very active social media accounts, and you can contact them via the following:
Kuda bank office is located at 151 Herbert Macaulay way, Yaba, Lagos Nigeria. You can visit the office if you are in Lagos and they will help resolve your issues.
Chat with Kuda
You can also chat with Kuda on the mobile app, all you need to do is click on MORE at the bottom of your dashboard, Tap Get help and Tap chat with us.
How to open Kuda bank account?
- Download the app, which is available on both Google playstore and also iOS app store
- Install the app on your phone and launch it
- Input your email address and password. If you have a referral code, input it
- Copy the verification code sent to your email and paste it
- Input your first name, middle name, last name, gender and date of birth
- Input your phone number
- Get the verification code sent to your phone and paste it
- Input your state, city, street name
- Agree with terms and condition
- Create PIN
- Your account will be created
- You will then be required to login
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