Kuda bank customer care details (How do I get in touch with Kuda bank?)

Kuda bank customer care details (How do I get in touch with Kuda bank?)

Read all about Kuda bank customer care details

Kuda bank started some few years back as Kudimoney, their aim was to solve the numerous problems that users had with traditional banks.

They later changed their name to Kuda bank, and grew their team to help them achieve their goal.

Kuda bank is Nigeria’s first mobile only bank that is licensed by the central bank of Nigeria. Kuda bank comes with many amazing features like zero card maintenance fees, free transfers, automatic savings and more.

Kuda bank is registered and licensed by the central bank of Nigeria (CBN) and their registration number RC796975.

Read my post on how to open Kuda bank account

Kuda bank customer care details

Since Kuda bank is a mobile only bank, you cannot visit any branch and get your issues resolved, you will need to contact them via customer care and they will gladly help you.

If you are having issues with the Kuda app, transferring money, getting money reversed, pending transactions and more, then you will need to get in touch with the Kuda customer care.

If you want to get in touch with Kuda bank, you can do that via the following channels:


Phone number

You can call Kuda bank via the following numbers during the weekdays from 8:00 am to 5:00 pm:



Email address

You can also send them an email and they will reply you in less than 48 hours:


Social media

Kuda bank also has very active social media accounts, and you can contact them via the following:

Twitter: https://twitter.com/kudabank

Facebook: https://facebook.com/kudabank

Instagram: https://instagram.com/joinkuda

Office Address

Kuda bank office is located at 151 Herbert Macaulay way, Yaba, Lagos Nigeria. You can visit the office if you are in Lagos and they will help resolve your issues.

Chat with Kuda

You can also chat with Kuda on the mobile app, all you need to do is click on MORE at the bottom of your dashboard, Tap Get help and Tap chat with us.

How to open Kuda bank account?

Read my post on Opay vs Kuda vs PalmPay

  1. Download the app, which is available on both Google playstore and also iOS app store
  2. Install the app on your phone and launch it
  3. Input your email address and password. If you have a referral code, input it
  4. Copy the verification code sent to your email and paste it
  5. Input your first name, middle name, last name, gender and date of birth
  6. Input your phone number
  7. Get the verification code sent to your phone and paste it
  8. Input your state, city, street name
  9. Agree with terms and condition
  10. Create PIN
  11. Your account will be created
  12. You will then be required to login


Remember to share with your friends on social media and also subscribe to this blog for more banking and finance updates.

Thank you for reading my post on Kuda bank customer care details (How do I get in touch with Kuda bank?) If you have any question or comment, you can leave it below in the comment section below.

Thank you once again.


Be First to Comment

Leave a Reply

Your email address will not be published. Required fields are marked *